Where we deliver
This store accepts orders for delivery to addresses within the United Kingdom, subject to checkout availability.
Cost and timing
- UK delivery cost: Free
- Order processing: normally 2–3 business days
- Delivery after processing: normally 4–9 business days
Business days exclude weekends and public holidays. These are estimates, not guaranteed delivery dates. Prescription verification, address confirmation, carrier disruption and periods of unusually high demand may extend the timeline.
Address checks
Check the delivery address carefully before submitting the order. Contact [email protected] as soon as possible if something is wrong. We cannot promise an address can be changed after processing has begun.
Tracking
When tracking becomes available, we will provide it using the contact details supplied with the order. Carrier scans can take time to appear after dispatch. You can also check tracking on our Track Your Order page.
Delays or delivery problems
If the estimated delivery window has passed, contact support with your order number. We will review the tracking and available carrier information before advising the next step.