Email support
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How we can help
Contact us with questions about frame measurements, how the photochromic lens selection flow works, delivery tracking, returns or an order you have already placed.
If your message concerns an order, include the order number and the email address used at checkout. Please do not email full payment-card details.
Custom lens information
Use the secure upload step offered during lens selection whenever possible. If your selected customisation route asks you to send lens details later, follow the instructions attached to that order and include the order reference.